QUALITY POLICY

General description

AQUACENIC IBERICA SL is a private Spanish firm which markets chemicals for water treatment and for the industry in general. Our products cover a broad range of final markets and are designed to cater for the needs of all our customers, by providing a value-added service through the technical advice of our professionals, who have the necessary experience and resources to design and develop treatments and offer recommendations with respect to the most appropriate products for each activity.  In this way, we offer solutions for any problems which our customers might encounter.

We have wide experience in the chemical industry, thanks to which we have developed a series of demanding and effective work processes. This makes us a high-performing technical sales organisation. As a result of the above, the management of AQUACENIC has decided to take yet another step in improving by implementing a quality system based on the requirements of the international standard UNE-EN ISO 9001:2008 and UNE-EN ISO 14001:2004

This management system has established the following directives:

  • Knowing and satisfying the needs and expectations of all our customers, guaranteeing a commitment to fulfil their requirements and the legal and regulatory requirements that apply to our company.
  • Putting our faith in innovation in the sector by using the latest technology for treating and purifying and optimising the treatment processes of our customers. These solutions offer new ways of solving environmental problems, giving us a much more global perspective and improving our environmental commitment and that of our customers.
  • Complying in full with control legislation. We are in possession of the necessary standards for the storage, handling, transportation and marketing of chemicals.
  • Maintaining an ongoing commitment to co-operate with our customers by responding to their requests and consultations and providing them with assistance.
  • Continually improving the efficacy of our management system, in order to ensure our company is permanently adapted to the requirements of an increasingly competitive market and an every-changing environment

Considering all these guidelines, Company Management reiterates its firmest commitment by uniting efforts to achieve these objectives.  For this reason, this policy is fully understood, implemented and kept updated at all levels of the organisation.

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